Wafer Works Corporation values the opinion and suggestion of all stakeholders, and interacts with the main stakeholders through diverse communication methods to collect and organize the opinion and suggestion. The communication methods are as follows:
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Stakeholder
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Communication Method and Frequency
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Customer
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Customer satisfaction survey, quarterly or semi-annually business review meeting with customer, customer audit, questionnaire
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Shareholder
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Holding shareholders’ meeting, answering investors’ questions through telephone and e-mail, issuing annual report of the company, releasing material information irregularly through market observation post system or the company’s website, questionnaire
Communication Channels:
A.Spokesman：RueiYuan Mao；Deputy Spokesman：MingChe Hsu；Ext. #: 8898
B.Investor's e-mail：public@waferworks.com
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Staff
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Labor-management meeting, chairman mailbox, questionnaire
Communication and appeal mechanism:
A. Appeal of sexual harassment prevention: vickyteng@waferworks.com
B. HR exclusive e-mail: H00@waferworks.com
C. WAFER WORKS Employee Web Portal: HR Div. contact e-mail
D. HR extension number: # 8200, # 8211, # 8219, # 8218
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Supplier
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Irregular education, training, communication meeting and questionnaires
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| Contractor | Regularly audit and questionnaires |
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Community Resident
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Supporting community activities irregularly, questionnaire, telephone or mail
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Government Organization
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Official document, joining seminars irregularly, project cooperation, questionnaires
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Social Group
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Supporting activities irregularly, questionnaire
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Media
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Hold legal person forums, press conferences and issue press releases irregularly, answering investors’ questions through telephone and e-mail, questionnaire
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Others
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Implement verifications (audit) operation regularly every year, joining seminars irregularly, questionnaire
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To contact and communicate with spokespersons, the company has a spokesperson and a deputy spokesperson as external communication channels, and the specific persons to handle the “contact us” area in the company’s website.
During the past years, spokespersons also contact the company through business contact departments such as operation, human resources, purchasing, finance and other departments to reach the smooth promotion.
If there is any related questions and suggestions from the investors, customers and staff, please contact us. The company will communicate wholeheartedly.
Information of stakeholder communication
Spokesperson: Mao Rui-yuan
Deputy-spokesperson: Xu Ming-zhe
Adm.Dept:Shih SHU-HUEI
Contact phone: 886-3-4815001
Investor mailbox: public@waferworks.com
CSR mailbox: A00@waferworks.com
Report e-mail: public01@waferworks.com
Website of the interested party zone: csr?c=165
Except the above stakeholder communication channel, there is also a “contact us” area on the right of the company’s homepage.
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