Sustainable Operation
Business Philosophy
 
In 1986, President Mr. Chiao Ping Hai established Helitek Corporation in USA and started up business of silicon wafer which was the predecessor of Wafer Works Corporation. Also it laid the foundations of silicon wafer development for Wafer Works Corporation. In 1997, Wafer Works Corporation officially founded in Taiwan and has developed steadily for 20 years till now. The company has become the top 6th supplier of semicon materials in the world. In the mean time, it is the leading manufacturer of heavily doped low-impedance products.
 
All the way through, Wafer Works Corporation always adheres to the invariant idea of "Customer Oriented" and regards customers as the foundation of enterprise and important partners of sustainable development. Besides constant advancement of technologies and development of high-quality silicon wafers, Wafer Works Corporation stands in the view of customers to provide best solutions to conform to market trends and customer demands so as to become a reliable supplier of semicon materials.
 
Wafer Works Corporation is convinced that success only lies in building mutual-trust and cooperative partnership between customers and suppliers, comprehensive understanding of customer demands, closely working with suppliers, and jointly development of innovative products and services beyond customer expectations. Externally, Wafer Works Corporation is compliant with customers and loyal to the commitments to customers. The company is run based on the philosophy of integrity, co-creation, and sharing to achieve triple-win situation with company, customers, and suppliers. Internally, Wafer Works Corporation regards staff as core of company. Outstanding talents are recruited and kept by core values of the enterprise. Friendly working environment is provided. Outcomes have been shared with staff. Wafer Works Corporation regards sustainable development as the highest principle and strides towards the goal of "A customer-oriented supplier of semicon materials". Meanwhile, we hope to work with customers, suppliers, and staff to provide a sustainable future for the environment and society that have nourished us in the long run.
 
                                          
    
 
 
Managerial Status

World Class Supplier of Semiconductor Silicon Wafer

After 20 years of hard work, Wafer Works has become the 6th largest semiconductor silicon wafer supplier in the world. With 4 advanced semiconductor silicon wafer manufacturing plants, Wafer Works has a total plant area of over 120 thousand square meters and over 1,500 employees around the world. In 2007, Wafer Works was nominated as one of the Forbes “Best Under a Billion” enterprises in Asia. The company adheres to strict administration on operation and marketing. Regarding supplying and usage of products and services, there is neither vast penalty charges caused by breaking of laws and regulations nor any lawsuits with respect to acts of anti-competition, anti-trust, and monopolistic conducts.
 
Company Name
Wafer Works Corp.
Establishment Date
July 1997
IPO Date
May 2005
Chairman
Pat Chiao
Number of Employees
808人
Paid-in Capital
NT$3,831,733,250
Products
Silicon Rods, Polished Silicon Wafers, Epitaxial Wafers
Certifications
ISO 9001:2008、TS 16949:2009,
OHSAS 18001:2007、ISO 14001:2004
Headquarter
No. 100, Longyuan 1st Rd., Longtan Science Park, Taoyuan, 32542
 
 
 
 
 
 
 
 
 
 
 

Global Distribution

Wafer Works (Shanghai) Corporation (WWXS)
Wafer Works (Shanghai) Corporation mainly provide 4 to 6 inch silicon wafers globally in the world and domestically in China and currently is one of the largest professional polished silicon wafer manufacturing factory in China.
 
Wafer Works Epitaxial Corporation (WWXE)
Established in 2005, Wafer Works Epitaxial Corporation has its major sales in 6 to 8-inch epitaxial silicon wafers, buried layer epitaxial manufacturing and heavily-doped polished wafers of 4, 5, 6 and 8-inch.
 
Helitek Company Ltd.
The establishment of Helitek is to obtain a more competitive cost of production and to provide better technical support for customers as well as set up perfect warehousing service and shorten the product delivery time, in order to significantly reduce customers' costs. Helitek is an important marketing stronghold in the group that serves clients in America and expands the market of America and Canada.
 
Representative
Japan: Tokyo Hyogo
South Korea: Gyeonggi-Do (경 기 도)
Europe: Netherlands, Belgium
 
Wafer Works Corporation has never been forbidden to sell any questioned or controversial products by interested parties in specific markets, nor has the company violated any laws concerning marketing propaganda (including commercials, promotions, and sponsors) and involved with voluntary principle incidents.
 
Operational Risk Management
In response to the latest development trends in risk management, Wafer Works has actively strengthened corporate risk management mechanisms in recent years and has taken a serious approach towards risk detection, evaluation, report and handling procedures. In order to implement comprehensive risk management concepts, our company does not have Chief Risk Officers (CRO) to avoid the negligence or bias due to a single person.
Currently, risk management is classified into 3 levels (mechanisms):
“First Mechanism” will involve initial risk identification, evaluation, management and proposing of suggestions by responsible departments or supervisors.
“Second Mechanism” will be the holding of regular management meetings for feasibility assessment and a variety of risk assessments.
“Third Mechanism” is the review of legal and audit departments and review by directors and supervisors.
 
 
 
Sustainability Strategy

Ethical Management

"Establishment with Honesty" is the top business philosophy of WAFER WORKS and has been written in the company portfolio to stress the purpose of business with integrity. In order to practice the spirit of ethical management, we had enacted "Ethical corporate management principles", "Procedures for ethical management and guidelines for conduct" and "Handling procedure for insider transaction prevention" and were approved by board of directors to regulate the behavior of board members and company staff. In addition, the "EICC Measures for Professional Ethics Management " had been made and announced, to show our purpose and resolution in  good faith management and simultaneously all integrity related regulations are included into the scope of performance appraisal.
The contents of "EICC Measures for Professional Ethics Management" are stated as follow:
1. Principle of Integrity.
2. Respect individuals and customers.
3. Avoid conflicts of interest.
4. Gifts and business entertainment.
5. Facilitating Payment (not allowed).
6. Complete, proper, accurate, timely and understandable information disclosure.
7. Report, protection and exemption.
      8. Corporate social responsibility.
 
 

Operational Organization

 
WAFER WORKS is an OTC company with BoD as the highest management unit. Every director has a minimum of 30 years experience in business, legal affair, finance, accounting or other work experience required by the company's business with fields covering semiconductor, optoelectronics, venture capital investment and other industries. They have rich knowledge and experience, personal insight and business sense and offer many recommendations toward business strategy and direction of development of the company.
 

 

Financial Performance

According to the latest statistics data of SEMI, the shipping area of global silicon wafers had a growth of 3% compared to last year and achieved 10,738 million inches which was a new record in history. However, the total revenue of US$7210,000,000 was merely 1% growth compared with last year. Evidence indicated the prices of silicon wafer continued to decline. In 2016, consolidated revenue of Wafer Works Corporation was NT$5,400,000,000 which was an increment of 0.61% compared with last year and was consistent with performance of this industry.
 
After a decade of price falls of silicon wafers, mergers and acquisitions of silicon FABs occurred in 2016. Integration of industry was accelerating. From Q4 of 2016, along with ultimate demands of smart phone applications of memories, fingerprint recognition...etc. and automotive electronics, plus China strove to develop semicon industry and built plentiful silicon FABs, the demands of silicon wafers are driven to increase. International manufacturers became aggressive in battling for material sources to ensure continuous supply of raw materials. The structure of industrial chain changed. The survey institution Gartner indicated the global semicon sales total in 2016 was US$339,700,000,000 that was a slight growth of 1.5% compared to last year. However, in 2017 the industry has been driven by demands of industrial, automotive, and storage markets and global semicon production values shall be estimated US$364,100,000,000 which will be a significant growth of 7.2% indicating demands for silicon wafers became strong and shall upturn the quotations of silicon wafers from bottom. The supply gap in the market is expected to get bigger and shall benefit the continuous increase of silicon wafer quotation. The trend of price raises have extended from 12-inch to 8-inch and 6-inch wafers. By end of last year, the company signed investment agreement with external investors via subsidiary platform in China which started operation 20 years ago. The estimated investment in subsidiary Wafer Works Shanghai is RMB$700,000,000 for the construction of a factory of 8-inch silicon wafer in Zhengzhou with a monthly capacity of 200,000 pieces. A capital input for RMB$400,000,000 was accomplished in Mar 2017. This investment project shall become the next wave of strength to grow for the company.
 
There ware no significant organization or production capacity change but just with partial equipments moving from YangMei factory to LongTan factory, so as to enhance the self operation ratio of the 8" equipments in LongTan factory as well as to improve productivity and average personal output.
 

Corporate Social Responsibility

Becoming a world class semiconductor material supplier based on customer is the faith of WAFER WORKS which has never changed. The challenges that we are facing in the 21st century, is not only to keep improving the technology with customer orientation concept, but "Sustainable Development" is a common topic that all enterprises encounter. However, one of the necessary condition to achieve the goal of sustainable development is to sincerely implement the Corporate Social Responsibility, CSR, which means "The enterprise's commitment of building a high quality life together with employees, families, communities and local society for the sustainable developmeent of the enterprise."
1. Corporate governing shall be consolidated to protect the interests of interested parties.
2. Supply chain management shall be consolidated to stride forward and become win-win, strategic partners.
3. Environment protection and energy saving shall carry on to create safe and comfortable environment.
4. Care for staff and attention to society shall carry on and perform duty as social citizen.
 
Sustainable development of enterprise shall proceed in three dimensions of economy, environment, and society with mutual influence on each other. Wafer Works Corporation strives to achieve long-term performance of sustainable development through strategic programming of long-term integration. Besides constant efforts in own business and creating the maximum benefits for staff, customers, and shareholders, the company extends our concerns to environmental protection, safeguard of human rights, management of suppliers, interaction with community, social welfare, and every noteworthy subject in the world. By means of the positive energy generated from interaction with all walks of life, a virtuous cycle between enterprise and society can be achieved.
 
Wafer Works Corporation proactively performs duty of social responsibility by creating a commission of social responsibility for participation in practical actions of public benefit activities, care for environment, and support for talent cultivation so as to enlarge influence and actively stride towards the goal of duly performance of social responsibility.
 
 
 
Interested Parties

Key Issues

The interested parties are identified via the discussion of business management level according to company's business philosophy and business process of each department, which include employees, customers, shareholders, suppliers, contractors, community residents, social groups, government organizations, media, and other units such as certification companies, verification companies and academic organizations. We review our interested parties regularly every year and no big change is made.
 
For the generation of key issues, they are processed under the sequence of identification, ranking, confirmation, review and examination. An enterprise shall comprehensively assess its development strategies and potential operation risks and their impact level on the enterprise's sustainable development, so as to come out substantial issues and the weighting of content of each issue.
 
With regards to internal and external interested parties and the issues concerned by them, we collected the issues concerned by the interested parties as well as its level of concern using the questionnaire survey method targeting employees, customers, shareholders, suppliers, contractors and all types of interested parties (distributed 175 questionnaires and recycled 151; the response ratio is 86.3%; valid questionaire 149; invalid questionnaires 2) and internal high level managers (distributed 26 questionnaires and recycled 26; the response ratio is 100%) in order to understand the impact of each issue on company's operation.
                             
 

Communication Channels

WAFER WORKS value opinions and recommendations from all interested parties, which are summarized and collected through diversified communication methods to interact with interested parties and were made as the basis of revealing of this report through the substantial analysis to understand the issues concerned by interested parties, who were also feedbacked along with the revealing of this report.
The communication methods and frequency between WAFER WORKS and the interested parties are listed below. The company website is also equipped with the interested party zone for interested persons to contact us.
 
 
 
Contract information for interested parties
Website of the interested party zone:csr?c=164
CSR e-mail: A00@waferworks.com
Report e-mail: public01@waferworks.com
 
Interest Party
Communication Methods and Frequency
Key Concerned Issues
Customer
Annual customer satisfaction survey; quarterly or semi-annually business review meeting with customer (including service, delivery time, quality, continuous improvement plan and other related issues); implementation of customer audit and response to customer's requirement in questionnaire.
Raw materials
Waste water and waste
Emission
Shareholder
  1. Constructed mandarin and English websites to instantly update company's business status.
  2. Regularly publish monthly business income, decisions of BoD and various financial reports.
  3. Follow related regulations to publish important information in Market Observation Post System.
  4. Hold annual board of shareholders to announce the company business status.
  5. Hold legal person forums, press conferences or issue press releases irregularly.
  6. Establish the spokesman system to respond investors' questions by telephone or emails.
  7. Collect issues concerned by investors through questionnaires every year.
  8. Communication Channels:
  1. Spokesman:RueiYuan Mao;Deputy Spokesman:MingChe Hsu;Ext.:#8898.
  2. Investor's e-mail:public@waferworks.com
Waste water and waste
Economical performance
Labor-capital relationship
Employee
  1. Labor-Management Conference: Regularly hold quarterly labor-management conferences with representatives from the labor side and management side to discuss and negotiate the adjustment of overall company laboring conditions as well as regulations announcement, mutual benefit of both parties and other related issues.
  2. President Forum: the purpose is to enable employees to sufficiently reflect recommendations related to work environment, operation execution and policies and regulations and to realize corporate culture concept, operating status, management decision-making, welfare, rules and regulations and other information. Employees are encouraged to raise ideas or questions in the meeting for discussion in order to build the open management corporate culture. This forum is hold irregularly along with the completion of summarization and analysis of annual employee opinion survey.
  3. Chairman Mailbox: offer a channel for all employees to directly reflect company-relaed issues to the highest management at any time, however, providing real names is mandatory for acceptance.
  4. Questionnaires.
  5. Communication and appeal mechanism:
A. Appeal of sexual harassment prevention: vickyteng@waferworks.com
B. HR exclusive e-mail: H00@waferworks.com
C. WAFER WORKS Employee Web Portal: HR Div. contact e-mail
D. HR extension number: # 8200, # 8211, # 8219, # 8218
Training and education
Occupational health and safety
Economical performance
Supplier/ Contractor
Irregular education, training, communication meeting and questionnaires.
Product and service labeling
Occupational health and safety
Customer privacy
Customer health and safety
Community Residents
Support community residents' activities or questionnaire survey irregularly.
Traffic and transportation
Diversification of employees and equal opportunities Equal pay for comparable worth
Government Organization
Irregular workshops participation, project cooperation or questionnaire survey.
Occupational health and safety
Waste water and waste   Environmental regulations complianc
Social Group
Support activities or questionnaire survey irregularly.
Emission
Waste water and waste   Employee-employer relationship
Media
  1. Hold legal person forums, press conferences and issue press releases irregularly.
  2. Establish the spokesman system to respond investors' questions by telephone or emails.
  3. Collect the issues concerned by media through questionnaire survey every year.
Compliant mechanism for environmental issues
Freedom for association and collective negotiation
Child labor
Other
(certification companies, verification companies, academic organizations and other cooperative partners)
Implement verifications (audit) operation regularly every year; irregularly attend workshops or communicate via questionnaire survey.
Economical performance
Waste water and waste  Environmental regulations compliance