Sustainable Operation
Business Philosophy
 
In 1986, President Mr. Chiao Ping Hai established Helitek Corporation in USA and started up business of silicon wafer which was the predecessor of Wafer Works Corporation. Also, it laid the foundations of silicon wafer development for Wafer Works Corporation. In 1997, Wafer Works Corporation was established in Taiwan; through steady development of its core business, we expand production base to six plants across the Taiwan Strait.  The company has become the top 6th supplier of semicon materials in the world. In the meantime, it is the second largest manufacturer of heavily doped low-impedance products.
Wafer Works plants aim to fulfill customer satisfaction and long-term goal since the beginning; this concept has become the core value of the company - customer-oriented.
 
Besides constant advancement of technologies and development of high-quality silicon wafers, Wafer Works Corporation stands in the view of customers to provide best solutions to conform to market trends and customer demands so as to become a reliable supplier of semicon materials.
Wafer Works Corporation is convinced that success only lies in building mutual-trust and cooperative partnership between customers and suppliers, comprehensive understanding of customer demands, closely working with suppliers, and jointly development of innovative products and services beyond customer expectations. Externally, Wafer Works Corporation is compliant with customers and loyal to the commitments to customers. The company is run based on the philosophy of integrity, co-creation, and sharing to achieve triple-win situation with company, customers, and suppliers. In the meantime, employees are the core value of the company; we recruit and retain outstanding talents with the core values of the company, and promise to create a safe and inclusive workplace to ensure that each employee enjoys a friendly working environment with human rights, skills development and safety.
 
Outcomes have been shared with staff. Wafer Works Corporation regards sustainable development as the highest principle and strides towards the goal of "A customer-oriented supplier of semicon materials". Meanwhile, we keep bringing positive influence to the society through the five major aspects to implement corporate social responsibility, namely corporate governance, employee care, environmental sustainability, customer service, and social participation.
 
 
                                          
 
    
 
 
Managerial Status

World Class Supplier of Semiconductor Silicon Wafer

After 20 years of hard work, Wafer Works has become the 6th largest semiconductor silicon wafer supplier in the world. With 4 advanced semiconductor silicon wafer manufacturing plants, Wafer Works has a total plant area of over 120 thousand square meters and nearly 2,000 employees around the world. Wafer Works insists on strict operation and sales management. Regarding supplying and usage of products and services, there is neither vast penalty charges caused by breaking of laws and regulations nor any lawsuits with respect to acts of anti-competition, anti-trust, and monopolistic conducts.
 
Company Name
    Wafer Works Corp.
Establishment Date
    July 1997
IPO Date
    May 2005
Chairman
    Pat Chiao
Number of Employees
    1092
Paid-in Capital
    NT$ 5,108,984,360
Products
    Silicon Rods, Polished Silicon Wafers, Epitaxial Wafers
Certifications
    ISO 9001、TS 16949、OHSAS 18001、ISO 14001
Headquarter
    No. 100, Longyuan 1st Rd., Longtan Science Park, Taoyuan, 32542
 
 
 
 
 
 
 
 
 
 
 
 

Global Distribution

Wafer Works (Taiwan) Corporation (WWX)
In Taiwan, Yangmei Plant and Longtan Plant were established to supply 6-inch and 8-inch polished wafers to the domestic and global market.
Established in October 2018, it mainly supplies 8-inch wafer for the global and China market.
 
Wafer Works (Shanghai) Corporation (WWXS)
Wafer Works (Shanghai) Corporation mainly provide 4 to 6 inch silicon wafers globally in the world and domestically in China and currently is one of the largest professional polished silicon wafer manufacturing factory in China.
 
Wafer Works Epitaxial Corporation (WWXE)
Established in 2005, Wafer Works Epitaxial Corporation has its major sales in 6 to 8-inch epitaxial silicon wafers, buried layer epitaxial manufacturing and heavily-doped polished wafers of 4, 5, 6 and 8-inch.
 
Wafer Works (Yangzhou) Corporation (WWXY)
Mainly provides to the market who need 4-6 inches Silicon wafer and ingot in China and all over the world.
 
Wafer Works (Zhengzhou) Corporation (WWXZ)
Established in October 2018, it mainly supplies 8-inch wafer for the global and China market.
 
Representative
Japan: Tokyo Hyogo
South Korea: Gyeonggi-Do (경 기 도)
Europe: Netherlands, Belgium, Italy
Helitek Company Ltd.
The establishment of Helitek is to obtain a more competitive cost of production and to provide better technical support for customers as well as set up perfect warehousing service and shorten the product delivery time, in order to significantly reduce customers' costs. Helitek is an important marketing stronghold in the group that serves clients in America and expands the market of America and Canada.
 
Wafer Works Corporation has never been forbidden to sell any questioned or controversial products by interested parties in specific markets, nor has the company violated any laws concerning marketing propaganda (including commercials, promotions, and sponsors) and involved with voluntary principle incidents.
 
 

Operational Risk Management

Establishing a complete enterprise risk management mechanism and improving the company's ability to respond to crisis are fundamental for a company's sustainable operation and competitiveness. The ultimate operation goal for Wafer Works is sustainable operation; Wafer Works insists to corporate vision and long-term sustainable responsibility to the society, we maintain the company's image and protecting the rights and interests of stakeholders. Wafer Works actively carries out crisis response, pre-crisis prevention and drills, starting from risk management and hazard identification. (, like fire, earthquake, etc.) and protect the right of the stakeholders. In order to implement the concept of risk management for all employees, each functional unit identifies the detailed risks according to the professional division of labor, and formulates management strategies and response plans to reduce, transfer or avoid risks, so as to effectively reduce the company's operational risks.
Currently, risk management is classified into 3 levels (mechanisms):
 
“First Mechanism” will involve initial risk identification, evaluation, management and proposing of suggestions by responsible departments or supervisors.
“Second Mechanism” will be the holding of regular management meetings for feasibility assessment and a variety of risk assessments.
“Third Mechanism” is the review of legal and audit departments and review by directors and supervisors.
 
 
 
 
Sustainability Strategy

Ethical Management

"Establishment with Honesty" is the top business philosophy of WAFER WORKS and has been written in the company portfolio to stress the purpose of business with integrity. In order to practice the spirit of ethical management, we had enacted "Ethical corporate management principles", "Procedures for ethical management and guidelines for conduct" and "Handling procedure for insider transaction prevention" and were approved by board of directors to regulate the behavior of board members and company staff. In addition, the "RBA Measures for Professional Ethics Management " had been made and announced, to show our purpose and resolution in good faith management and simultaneously all integrity related regulations are included into the scope of performance appraisal.
The contents of "RBA Measures for Professional Ethics Management" are stated as follow:
1. Principle of Integrity.
2. Respect individuals and customers.
3. Avoid conflicts of interest.
4. Gifts and business entertainment.
5. Facilitating Payment (not allowed).
6. Complete, proper, accurate, timely and understandable information disclosure.
7. Report, protection and exemption.
       8. Corporate social responsibility.
 
 

Operational Organization

WAFER WORKS is an OTC company with BoD as the highest management unit. Every director has a minimum of 30 years experiences in business, legal affair, finance, accounting or other work experience required by the company's business with fields covering semiconductor, optoelectronics, venture capital investment and other industries. They have rich knowledge and experience, personal insight and business sense and offer many recommendations toward business strategy and direction of development of the company. The current board of directors consists of nine male directors, three of whom are independent directors, with an average age of over 50 years and a directorship of three years.
The functions and duties of BoD are listed as follows:
  1. Supervision: Supervise the law compliance, transparent financial status, instant key information revealing, no internal corruption. To fully realize the duty of supervision, the Salary and Payment Committee and internal audit units are established under the BoD.
  2. Evaluate the performance of the management team and appoint and managers:The board of directors shall hold at least one regular meeting every quarter in order to listens to the management team report, and judges and examines the company strategy proposed by the management team.
  3. Important matters of resolution: Except for the matters that should be decided by the shareholders' meeting in accordance with the law or the company's articles of association, the implementation of the company's business shall be handled in accordance with the resolutions of the board of directors.
The company's directors were re-elected in 2018 to establish an audit committee according to law. The functional duties of the audit committee aimed at the supervision of the following matters:
1. The appropriate expression of the company's financial statements.
2. The appointment/dismissal of the auditor and its independence and performance.
2. Effective implementation of internal company control.
4. The company complies with relevant laws and regulations.
5. Control over the existence or potential risks of the company.
 
The company held three salary compensation committee meetings in 2018.
The function and duty of the Salary and Payment Committee are listed as follows:
1. Define and regularly review the policy, regulations, standards and structure of directors, supervisors and managers' yearly and long-term performance goals as well as salary and payment.
2.Regularly assess and define the salary and payment of directors, supervisors and managers.
 
WAFER WORKS hold the spirit of law compliance as the guide for sustainable business. In order to guarantee the compliance of laws for business and activities, we not only defined the control points of laws relevant to the business and activity executed by all units and undertakers, but established the legal affair and audit units to regularly review relevant laws and audit current regulations for correction and improvement. We also assign employees to attend internal or external law-related training courses to understand the latest laws and assure the implementation of relevant laws. WAFER WORKS has no significant penalty fined by the competent authority due to violation of laws and regulations in 2018.
 
 
Corporate Social Responsibility Promotion Committee
In order to proactively implement corporate social responsibility, WAFER WORKS established the corporate social responsibility promotion committee with the general manager as chairman and representatives from each unit as committee members. Meetings are held regularly with the executive secretary (Adm. Dept.) responsible for managing all related works in order to comply with the international trend of balancing company's management and development with environment and society. It is based on the responsibility of improving life quality of employees, communities and society. Promoting company's competitiveness and superiority is the duty of all committee members. We have held four meeting from 2016 to 2018 with 96% of average rate of attendance of its members.
 
 
        
 
 
           
 
 

Financial Performance

In 2018, the wafer export volume increased by 8% compared with 2017, reaching 12,732 million square miles, with a total sales revenue of USD 11.4 billion, a 31% increase year on year. The performance of Wafer Works Group was also great that it reached several milestones in 2018, including sales volume of the 1st quarter exceeded 1 million pieces, production capacity of Long tan Plant reached 300,000 pieces in the third quarter, grand opening of Zhengzhou plant on October 26, Yangzhou plant became the group base for small and medium-sized long crystal, the new product SOI was shipment on schedule, the revenue of Shanghai Jingmeng grew greatly, and all the plants have successfully completed the annual target. The cumulative revenue of the group in 2018 is NTD 9.21 billion, which is a 44% growth compared to last year. The profit attributable to the parent company was NTD 1.91 billion, a growth of 5.3 times. And the basic earnings per share (EPS) is NTD 3.8, the highest after the financial turmoil. Gartner indicates that the production value of global Semi-conductors Industry has grown 20% in 2018. In addition, according to the research of IEK (2018/11), the annual growth rate of Global Semi-conductors market in 2018 and 2019 reported IC Insights maintain 8.2%及6.3% respectively. To sum up, all the survey institutes estimate that the Semi-conductor’s market will remain positive growth in stable way.
 
The headquarter and subsidiary companies are devoted to the silicon wafer market for power semiconductor device and IC making. The demand of high-density epitaxial and silicon wafers in the market have obvious grown in 2018, to respond the expectation of future market in the continuous robust growth of the need in Internet of Things, automotive electronics, smart home and big data cloud, etc. In 2018, significant growth has been achieved. In response to the demand for lower resistance wafer materials for automotive electronics and the IoT, Wafer Works will build Phase II Crystal R&D Center” at Longtan Plant in 2019, and continue to strengthen the 8-inch N-type Ultra-low-resistance products and the development of 12-inch N-type low-resistance single crystal rod technology to ensure Wafer Works’ leading position of the crystal blending technology, and widen the gap of followers.
 
To meet production demand, new equipment was purchased for Longtan Plant in 2018; by the end of the year, the production capacity of the two plants was about 300,000 pieces of 6" Eqv / Longtan 300,000 pieces of 8" Eqv (about equivalent).
 
 

Corporate Social Responsibility

Becoming a world class semiconductor material supplier based on customer is the faith of WAFER WORKS which has never changed. The challenges that we are facing in the 21st century, but "Sustainable Development" is a common topic that all enterprises encounter. However, Wafer Works shares a good and better future with you! We are committed to sustainable management and giving back to the community, promoting green energy and circular economy!

In order to practice corporate social responsibility, Wafer Works takes it as the core mission of the enterprise, uses enterprise resources and advantages, creates and rewards the greatest benefits and values, and shares with the stakeholders to create a better future and become the most trusted and worthy partner. 

Wafer Works believes that the implementation of corporate social responsibility should start from the core of the enterprise and generate positive influence to help improve important social concerns. Wafer Works continues to care for corporate governance, environmental protection and social participation, and create partnerships with all stakeholders for the future.

In order to actively practice corporate social responsibility, Wafer Works established a Corporate Social Responsibility Committee to take sustainable development as the highest guiding principle, to grasp the overall trend of economic, social and environmental changes at home and abroad, and to continue to communicate with external consultations on CSR issues. Practical actions are taken make more external groups know about Wafer Works, and expand the scope of influence to more people in need, and fulfill corporate social responsibility and give back to society.

Look forward to 2019, global climate change and environmental issues have become a topic of concern to the international community. Wafer Works pursues sustainable development, and will continue to promote water recycling projects every year to increase the proportion of recycled water use; for waste management, we ensure the best use of resources; for carbon management and greenhouse gas inventory, we try to reduce the risks and impacts of climate change. Facing the rise of innovative technology and the uncertain operating environment in the world, Wafer Works will adhere to the business philosophy of “becoming a customer-oriented semiconductor material supplier”. In addition to continuously improving operational performance, the company will achieve a new peak in revenue. In addition, starting from corporate governance, we will take a more cautious view of the implementation of corporate social responsibility from top to bottom, and fully promote social responsibility work to create more sustainable value for the enterprises and society. 

1. Improve information transparency, comply with laws and value ethics

2. Prohibition of child labor and forced labor; banned conflict minerals

3. Comply with environmental regulations, work safety regulations and energy policies

4. Respecting colleagues, sharing love and giving back to the society

Over the years, Wafer Works continued to create a friendly workplace environment for all employees to feel at ease and develop their skills at home and abroad; develop innovative and high-quality products, and at the same time reduce the environmental impact of the production process; care about the region, participate in community activities, and to enhance employees' concern and participation in public welfare, and form a good internal atmosphere. Wafer Works strives to ensure the company's sustainable growth and development through long-term practical strategic planning. In addition to continuous good performance in the industry and create value for employees, customers and stakeholders, we are more active in corporate citizenship, investing in environmental protection, human rights maintenance, supplier management, community interaction, social welfare, and every international issue that is valued, and expects to be associated with subsidiaries, suppliers, customers and others relevant party of interests can take social responsibility, and promote more sustainable development momentum to all levels for a virtuous circle and sustainable development between enterprises, society and environmental ecology.    

 
 
Employee
Goal
Short-term
WAFER WORKS takes employees as important assets of value and cultivate talents with competence development.
Mid-term
To ensure human rights, labor rights, and promote employee's balance between work, family, health and life. Through the care of employees to cultivate semiconductor talents.
Long-term
Implement employee's social participation and improve labor quality, and to fulfill corporate social responsibility.
Social Group
Goal
Short-term
To hold public welfare activities, join the cleaning of community environment, participate in community activities and alternative military service of research and development to give back to society, care neighborhood and cultivate talents with actual actions. Wafer Works participates in community activities, give back to the society and care for the neighborhood with practical actions.
Mid-term
The company has dedicated itself in donating/assisting charity organizations and sponsoring community activities/assistances for the purposes of charitable giving and assistance to the weak. By joining environmental cleaning of community, show our love for environment and make it better. The company conducts cultivation of career path for those who are at alternative civilian services of R&D, and pays regular visits for academic purposes. Take care of the environment and make the environment better.
Long-term
Keep giving back to society. Expect to bring employee to actively join the group of society benefiting through constant actions of giving back.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Training
Regular training and promotion to enable employees to fully understand the company's corporate social responsibility policy, corporate social responsibility committee structure, corporate social responsibility website, stakeholder website, corporate social responsibility implementation planning and other relevant regulations. In addition to conducting corporate social responsibility training for newcomers, in 2018, two corporate social responsibility related education and training sessions were held, with a total of 1055 participants.
 
 
 
 
Interested Parties

Key Issues

The interested parties are identified via the discussion of business management level according to company's business philosophy and business process of each department, which include employees, customers, shareholders, suppliers, contractors, community residents, social groups, government organizations, media, and other units such as certification companies, verification companies and academic organizations. We review our interested parties regularly every year and no big change is made.
 
For the generation of key issues, they are processed under the sequence of identification, ranking, confirmation, review and examination. An enterprise shall comprehensively assess its development strategies and potential operation risks and their impact level on the enterprise's sustainable development, so as to come out substantial issues and the weighting of content of each issue.
 
With regards to internal and external interested parties and the issues concerned by them, we collected the issues concerned by the interested parties as well as its level of concern using the questionnaire survey method targeting employees, customers, shareholders, suppliers, contractors and all types of interested parties (distributed 175 questionnaires and recycled 155; the response ratio is 88.6%; valid questionaire153; invalid questionnaires 2) and internal high level managers (distributed 26 questionnaires and recycled 26; the response ratio is 100%) in order to understand the impact of each issue on company's operation.
 
Via a substantial analysis 22 issues of concern were identified and assessed their internal and external impact on the organization. After the importance judgment made by social responsibility promotion committee, as our products are not final products, 21were decided to be major key issues in 2018 and were revealed their management principles and related indexes. There is no significant change from the 2017 report neither on the scope nor the aspects, and there is no impact on the information revision.
                             
 

Communication Channels

While pursuing sustainable development, Wafer Works takes care of its employees, ensures the interests of investors, and values the opinions and suggestions of all stakeholders, and establishes interactions with key stakeholders through diversified communication methods, and consider positive advice on operations, finance, corporate governance from stakeholders. Through substantive analysis to understand the issues of interest to stakeholders, and fully understand the ideas and needs of stakeholders, in addition to providing the basis for the decision presented in this report, it is also an important reference for the company to formulate strategies and goals for the implementation of sustainable development planning and decision-making in promoting social responsibility.
 
 
Contract information for interested parties
Website of the interested party zone:csr?c=164
CSR e-mail: A00@waferworks.com
Report e-mail: public01@waferworks.com
 
 
Interest Party
Communication Methods and Frequency
Key Concerned Issues
Customer
Annual customer satisfaction survey; quarterly or semi-annually business review meeting with customer (including service, delivery time, quality, continuous improvement plan and other related issues); implementation of customer audit and response to customer's requirement in questionnaire.
Environmental compliance
Waste water and waste
Social and economic compliance
Shareholder
  1. Constructed mandarin and English websites to instantly update company's business status.
  2. Regularly publish monthly business income, decisions of BoD and various financial reports.
  3. Follow related regulations to publish important information in Market Observation Post System.
  4. Hold annual board of shareholders to announce the company business status.
  5. Hold legal person forums, press conferences or issue press releases irregularly.
  6. Establish the spokesman system to respond investors' questions by telephone or emails.
  7. Collect issues concerned by investors through questionnaires every year.
  8. Communication Channels:
  1. Spokesman:RueiYuan Mao;Deputy Spokesman:MingChe Hsu;Ext.:#8898.
  2. Investor's e-mail:public@waferworks.com
Economic performance
Market status
Labor Relations
Employee
  1. Labor-management conference: Labor-management meetings are held regularly every quarter, and labor and management representatives actively participate in discussions and consultations on matters relating to the adjustment of the company's overall labor conditions, system declarations, and reciprocity between employers and employees.
  2. Chairman's Mailbox: Provides a direct channel for all employees to respond to company-related issues at any time to the top management, but opinion with names will only be responded.
  3. Questionnaires.
  4. Communication and appeal mechanism:
       A. Appeal of sexual harassment prevention: vickyteng@waferworks.com
       B. HR exclusive e-mail: H00@waferworks.com
       C. WAFER WORKS Employee Web Portal: HR Div. contact e-mail
       D. HR extension number: # 8200, # 8211, # 8219, # 8218
Occupational Health and Safety
Economic Performance
Training and Education
Supplier
Irregular education, training, communication meeting and questionnaires.
Customer privacy
Anti-corruption
Forced or compulsory labor
Social and economic compliance
Contractor
Regular audit and questionnaires.
Anti-corruption
Occupational safety
Waste water and waste
Environmental compliance
Community Residents
Support community residents' activities or questionnaire survey irregularly.
Effluents and waste
energy
emission
Government Organization
Official document, Irregular workshops participation, project cooperation and authority questionnaire survey.
Effluents and Waste
Water
Emissions
Environmental Compliance
Social Group
Support activities or questionnaire survey irregularly.
Labor relationship
Economic performance
Labor Relations
Employee diversity and equal opportunities
Media
  1. Hold legal person forums, press conferences and issue press releases irregularly.
  2. Establish the spokesman system to respond investors' questions by telephone or emails.
  3. Collect the issues concerned by media through questionnaire survey every year.
Economic Performance
Materials
Labor Relations
Other
(certification companies, verification companies, academic organizations and other cooperative partners)
Implement verifications (audit) operation regularly every year; irregularly attend workshops or communicate via questionnaire survey.
Labor Relations
Occupational safety
Economic performance
Water
Labor relationship
Customer health and safety
Customer privacy